FAQs

Our Most Frequently Asked Questions

Can you make a fixture to accommodate our torque needs?

Yes, our line of wrenches can handle anything from 0-2,000 ft-lbs. If this range is not adequate, we can also make special order products to meet your needs.

What is included with your wrench system?

Our Digital Torque Wrench comes with a durable blow-mold plastic case, the Torque Wrench itself, a manual and Calibration Certificates.

How precise are your products?

All of our Digital Torque products are accurate and repeatable

Pro Torque wrench, Pro Torque meter ±1% of the Indicated Value (CW & CCW).

Torque Tester ±0.5% of the Indicated Value (CW & CCW).

Torque Analyzer ±0.25% of the Indicated Value (CW & CCW).

What is the warranty on your product line?

Our wrenches are covered by a one (1) year limited liability warranty.

How often does your line of wrenches need to be calibrated?

We require our wrenches to go through calibration verification once per year. (Approx. 15,000 cycles)

Is there a minimum or maximum order requirement?

No, we will fill any size order to fit your specific needs, but will provide discounts on high-volume orders.

Are your wrenches easy to use?

Yes! We have designed our wrenches for easy use. In general, our wrenches are more ergonomic, have better accuracy and longer battery life than our competitors. Some of our products also include Li-Ion rechargeable batteries.

How many operators are required to use one of your wrenches?

Just one!

What is the operating temperature?

The operating temperature range of our products is from 32°F to 110°F (0°Cto 40°C).

How can I get a copy of a wrench or calibration manual?

Simply click on the “Contact Us” tab and request a copy. Our manuals are available in digital as well as hard copies so please specify which you would prefer.

Have a question that is not covered by the FAQ? Ask us in form below!

If you would rather call and ask your question, please use the phone number listed below.

Tel: 909-591-9581
Fax: 909-233-6491
Email: sales@digitoolsolutions.com